Help center
How can we help?
Short guides for every module. If you can't find what you need, reply to any FirmWorks email — a real person reads it.
Getting started
Sign up, verify your email, and finish the one-screen wizard.
ReadDocuments & Tax
Quotations, invoices, receipts, recurring docs — Thai-aware tax built in.
ReadHR
Employee directory, onboarding, and leave approvals.
ReadProjects
Group tasks with start dates, due dates, assignees, and timelines.
ReadNotes
Rich-text notes and the org wiki — Tiptap, with per-note visibility.
ReadChat
Public channels, DMs, and real-time delivery — no Slack subscription required.
ReadBoards
Kanban boards with custom columns and drag-and-drop cards.
ReadBilling
Plans, seats, trial end, and payment method.
ReadAccount
Profile, password, members, audit log, and sessions.
ReadStill stuck?
Every transactional email from FirmWorks — sign-up, invoice, invite, password reset — is a real inbox. Reply and ask. We answer within one business day, Bangkok hours.